Aga Khan University Hospital
Engineering Intelligent Infrastructure for Pakistan’s Leading Academic Medical Centre
The Site
The Aga Khan University Hospital is Karachi’s largest private hospital and Pakistan’s first JCI-accredited Academic Medical Centre — a 24/7 quaternary care and teaching institution that has been treating patients and training doctors since 1985. In a hospital of this scale, communication isn’t a convenience; it’s clinical infrastructure. A dropped call or a delayed connection can mean a delayed diagnosis.
The Challenge
Hospital communications operate under a different standard than any other environment. AKUH needed:
- A voice network reliable enough to support round-the-clock emergency and patient care
- A contact center capable of managing high call volumes across departments without delay
- Network infrastructure robust enough to keep every connected system running without interruption
What Curve Delivered
Curve began with a full understanding of the hospital’s operational requirements — mapping call volumes, department workflows, and uptime demands before designing the solution. Thorough site surveys informed the network design, execution was carried out with minimal disruption to a live hospital environment, and every system was tested and validated before handover.
- PABX — a reliable voice backbone built to support uninterrupted communication across a 24/7 hospital environment
- Contact Center — infrastructure designed to handle high call volumes efficiently, connecting patients to the right department without delay
- Network Switches — the underlying network infrastructure keeping every connected system running reliably, department to department
In an environment where every minute matters, Curve delivered communications infrastructure built for zero downtime — engineered, tested, and handed over to keep one of Pakistan’s leading hospitals connected around the clock.
